SUPERPACKS respects the privacy of all users who frequent our website or receive our services. Your privacy is important to us and we have taken steps to ensure that we do not collect more information from you than is necessary for us to provide you with our services. This Privacy Statement informs you of our privacy practices and of the choices you can make about the way your information is collected and used.
Collection of Personal Information
SUPERPACKS collects and uses personal information to understand your needs and interests in order to serve you better. On some parts of our web site, we request you to provide personal information. For example, when you request product information, ask for a quote, subscribe to our newsletters, register yourself, or apply for a job, we will ask you to provide personal information. The types of personal information you provide to us on these pages may include but not restricted to name, address, pin code, telephone number, fax number, email address, company name, product and service preferences, contact preferences, and job interest data.In addition to the information you provide, we may also collect information during your visit to our website through automatic data collection tools, which include web beacons, cookies, embedded web links, and other commonly used information-gathering tools. These tools collect certain standard information that your browser sends to our web site such as your browser type and language, access times, and the address of the web site from which you arrived at our web site. The tools may also collect data about your Internet Protocol (IP) address, clickstream behaviour (i.e. the pages you view, the links you click, and other actions you take on our website) and product information. Superpacks also uses some of these automatic data collection tools in connection with certain emails which we send you, and therefore may collect information using these tools when you open the email or click on a link contained in the email.
How We Use Your Information
The information we collect to understand your needs and interests helps us deliver a consistent and personalized experience. For example, we may use your information to:
- Communicate with you about products and services
- Update you on new services and benefits
- Contact you for market research regarding our products or services
- Provide personalized promotional offers
- Select/create and provide content to be communicated to you
- Send you any other material relating to goods and services offered by our organization. We will give you the opportunity to choose your privacy preferences regarding the communications we send.
We are an opt-out organization, which means once we receive your information, we may send you marketing communications that contain valuable offers, promotions and other content. You always have the ability to opt-in or opt-out of receiving future marketing communications. We will take appropriate steps to process your request to opt-out of or opt-in to receiving marketing communications. Please note that due to production, mailing and system timelines, in order to remove you from our marketing lists, it may take up to:
- 20 business days for emails
- 30 days for phone calls
- 6 weeks for direct mail
Until that change takes effect, you may still receive marketing communications from us.
How We Share your Information
We will not sell, rent or lease your personal information to others.
Keeping Your Information Secure
We take seriously the trust you place in us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, we utilize appropriate physical, technical and administrative procedures to safeguard the information we collect.
Changes To This Statement